B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

2

2 -- customer satisfaction ranking for Yakult (2021)

2021  · Instituto MESC

Yakult ranked 2nd in customer satisfaction in the Juices and Beverages segment in Brazil for 2021.

  • Rank 2 is specifically within the 'Bebidas Sucos' (Juices and Beverages) segment; general ranking across all companies was 32nd
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Attribution: Instituto MESC View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
2
Unit
Rank
Data Vintage
2021
Entity
Yakult
Geography
Brazil
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Instituto MESC Primary Tier A
https://emnoticia.com.br/269717-yakult-esta-entre-as-100-melhores-empresas-em-satisfacao-do-cliente-… ↗
Confidence: 32/100 Vintage: 2021 Channel: Deep Crawl
Source Article
Yakult está entre as 100 melhores empresas em Satisfação do Cliente de 2021
Yakult está entre as 100 melhores empresas em Satisfação do Cliente de 2021 20 de dezembro de 2021Multinacional ficou em 2º lugar no segmento Bebidas Sucos na pesquisa realizada pelo Instituto MESC, especialista em Customer Experience A multinacional japonesa Yakult – que atua no Brasil há 53 anos –…
Original Research
Instituto MESC · Original study ↗

The ranking was based on a survey conducted by the Instituto MESC, involving over 11,000 companies in Brazil and over 18 million opinions, with 1,764 secret clients heard through their service channel.

Methodology documented
IndustryFood & Beverage RegionBrazil
Plain Text
Yakult: 2 customer satisfaction ranking. Source: Instituto MESC (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/yakult-customer-satisfaction-ranking-2021
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<blockquote cite="https://lighthousedata.io/data/yakult-customer-satisfaction-ranking-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>2</strong> -- customer satisfaction ranking for Yakult<br><small>Source: Instituto MESC (2021) · <a href="https://lighthousedata.io/data/yakult-customer-satisfaction-ranking-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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