B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
26%
26% -- share citing sector worst for answering calls for Phone companies and banks (2021)
26% of US adults surveyed cited phone companies (and 26% cited banks) as the worst types of companies for answering calls or getting through to.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
26%
Unit
Percentage
Data Vintage
2021
Entity
Sample Size
1,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Moneypenny
Primary
Tier A
https://www.attorneyandpractice.com/clientcalls/ ↗
Source Article
Client Calls Recent Survey
Original Research
Moneypenny
· Original study ↗
Methodology
Survey of 1,000 US adults by Moneypenny
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Phone companies and banks: 26% share citing sector worst for answering calls. Source: Moneypenny (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/worst-call-answer-phone-banks-2021
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<blockquote cite="https://lighthousedata.io/data/worst-call-answer-phone-banks-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>26%</strong> -- share citing sector worst for answering calls for Phone companies and banks<br><small>Source: Moneypenny (2021) · <a href="https://lighthousedata.io/data/worst-call-answer-phone-banks-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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