B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
200
200 -- peak queries handled per second for WestJet Juliet chatbot (2026)
During the COVID-19 crisis, WestJet was able to handle 200 queries per second with the Juliet chatbot.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
200
Unit
Count
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
apptunix.com
Primary
Tier C
https://www.apptunix.com/blog/top-chatbot-software-build-a-chatbot-for-your-business/ ↗
Source Article
Top chatbot software
Original Research
apptunix.com
· Original study ↗
Methodology
Vendor blog; peak load figure during COVID-19 crisis, no methodology stated
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
WestJet Juliet chatbot: 200 peak queries handled per second. Source: apptunix.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/westjet-juliet-queries-per-second
HTML Embed
<blockquote cite="https://lighthousedata.io/data/westjet-juliet-queries-per-second" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>200</strong> -- peak queries handled per second for WestJet Juliet chatbot<br><small>Source: apptunix.com (2026) · <a href="https://lighthousedata.io/data/westjet-juliet-queries-per-second" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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