B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
20%
20% -- voicemail call capture rate for small business voicemail (2026)
Voicemail catches roughly 20% of callers, while the rest hang up.
- Rough approximation cited to Forbes without specific study name or year
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Forbes
Primary
Tier C
https://www.beside.com/blog/ai-for-small-business-owners-who-have-no-time ↗
Source Article
AI for Small Business Owners Who Have No Time
Original Research
Forbes
· Original study ↗
Methodology
Cited to Forbes without specific report; secondary citation
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
small business voicemail: 20% voicemail call capture rate. Source: Forbes (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/voicemail-catches-20-percent-callers
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<blockquote cite="https://lighthousedata.io/data/voicemail-catches-20-percent-callers" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- voicemail call capture rate for small business voicemail<br><small>Source: Forbes (2026) · <a href="https://lighthousedata.io/data/voicemail-catches-20-percent-callers" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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