B Evidence Grade B Graded under review Safe to Cite Current

89%

89% -- consumer frustration rate with language barriers for US consumers (2026)

2026  · Google Consumer Survey

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Attribution: Google Consumer Survey View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
89%
Unit
Percentage
Data Vintage
2026
Entity
US consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Google Consumer Survey Primary Tier C
http://www.arise.com/resources/white-papers/arise-platform-onshore-customer-service ↗
Confidence: 48/100 Vintage: 2026 Channel: Common Crawl
Source Article
Discover Arise's Onshore Customer Service Platform
Original Research
Google Consumer Survey · Original study ↗

Google Consumer Survey as cited by Arise; exact sample size and survey date not stated

Methodology documented
Industrymarketing
Plain Text
US consumers: 89% consumer frustration rate with language barriers. Source: Google Consumer Survey (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-consumers-frustrated-language-barriers-customer-service
HTML Embed
<blockquote cite="https://lighthousedata.io/data/us-consumers-frustrated-language-barriers-customer-service" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>89%</strong> -- consumer frustration rate with language barriers for US consumers<br><small>Source: Google Consumer Survey (2026) · <a href="https://lighthousedata.io/data/us-consumers-frustrated-language-barriers-customer-service" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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