B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

36%

36% -- unused saas license rate for enterprise SaaS licenses (2026)

2026  · Zylo

According to Zylo's 2026 SaaS Management Index, 36% of SaaS licenses go unused.

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Attribution: Zylo View source
Lighthouse Research Team
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Source verified Evidence graded
Value
36%
Unit
Percentage
Data Vintage
2026
Entity
enterprise SaaS licenses
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Zylo Primary Tier B
https://gainhq.com/blog/saas-vs-custom-software/ ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
SaaS vs Custom Software: Cost, Flexibility & ROI (2026) - GainHQ
SaaS vs Custom Software: Cost, Flexibility & ROI (2026) by Daniel Wright | Jun 16, 2026 | SaaS Table of Contents - What Is SaaS Software? - What Is Custom Software? - SaaS Vs Custom Software: Key Differences At A Glance - Cost And ROI Comparison Between SaaS And Custom Software - Which Option Offers…
Original Research
Zylo · Original study ↗

Zylo 2026 SaaS Management Index; cited by GainHQ

Methodology documented
IndustrySaaS Company SizeEnterprise Channelcontent
Plain Text
enterprise SaaS licenses: 36% unused saas license rate. Source: Zylo (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/unused-saas-licenses-2026
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<blockquote cite="https://lighthousedata.io/data/unused-saas-licenses-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>36%</strong> -- unused saas license rate for enterprise SaaS licenses<br><small>Source: Zylo (2026) · <a href="https://lighthousedata.io/data/unused-saas-licenses-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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