B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
22.7%
22.7% -- unused appointment rate for European outpatient practice (2026)
A European outpatient practice had an unused-appointment rate of 22.7% before implementing structured online appointment scheduling.
- Single-practice case study; rate prior to intervention
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
22.7%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Frontiers in Digital Health
Primary
Tier C
https://www.ameridial.com/blog/urgent-care-call-center-outsourcing/ ↗
Source Article
Urgent Care Growth Is Outpacing Front
Original Research
Frontiers in Digital Health
· Original study ↗
Methodology
Single-practice case study from Frontiers in Digital Health; rate fell from 22.7% to 10.3% after structured online scheduling
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
European outpatient practice: 22.7% unused appointment rate. Source: Frontiers in Digital Health (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/unused-appointment-rate-drop
HTML Embed
<blockquote cite="https://lighthousedata.io/data/unused-appointment-rate-drop" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>22.7%</strong> -- unused appointment rate for European outpatient practice<br><small>Source: Frontiers in Digital Health (2026) · <a href="https://lighthousedata.io/data/unused-appointment-rate-drop" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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