B
Evidence Grade B
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accuracy verified by the review judge
Safe to Cite
Dated
24%
24% -- chatbot adoption rate for UK businesses with more than 50 employees (2023-09)
Among UK businesses with more than 50 employees surveyed by the BCC Insight Unit, 24% use chatbots.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
24%
Unit
Percentage
Data Vintage
2023-09
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
British Chambers of Commerce (BCC Insight Unit)
Primary
Tier A
https://www.britishchambers.org.uk/news/2023/09/half-of-businesses-have-no-plans-to-use-ai/ ↗
Source Article
Half Of Businesses Have No Plans To Use AI - British Chambers of Commerce
The BCC’s new Digital Revolution Challenge has held its first meeting to discuss ground-breaking research on how businesses are using Artificial Intelligence (AI).
The survey, by the BCC’s Insight Unit – of more than 700 firms, mostly SMEs, found that:
- Almost half of all firms (48%) have no plans …
Original Research
British Chambers of Commerce (BCC Insight Unit)
· Original study ↗
Methodology
Subgroup finding from BCC Insight Unit survey: among firms with more than 50 employees, 24% were using chatbots
Methodology documented
Segmentation
Industrymarketing
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Plain Text
UK businesses with more than 50 employees: 24% chatbot adoption rate. Source: British Chambers of Commerce (BCC Insight Unit) (2023-09). Via Lighthouse Intelligence -- https://lighthousedata.io/data/uk-large-firm-chatbot-adoption-2023
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<blockquote cite="https://lighthousedata.io/data/uk-large-firm-chatbot-adoption-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>24%</strong> -- chatbot adoption rate for UK businesses with more than 50 employees<br><small>Source: British Chambers of Commerce (BCC Insight Unit) (2023-09) · <a href="https://lighthousedata.io/data/uk-large-firm-chatbot-adoption-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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