B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
1,000,000
1,000,000 -- estimated total resident complaints for UK housing residents (2023)
The true number of resident complaints across UK housing providers since April 2023 is estimated to exceed 1 million.
- Estimated based on Tenant Satisfaction Measures (TSM) data indicating complaints are five to eight times higher than officially recorded figures
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
1,000,000
Unit
Count
Data Vintage
2023
Entity
Sample Size
171
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
Housemark
Primary
Tier A
https://www.housemark.co.uk/news/new-satisfaction-and-feedback-service-launched/ ↗
Source Article
New satisfaction and feedback service launched, as study finds resident complaints ‘top 1 million’ - Housemark
The number of resident complaints is likely to be much higher than official numbers and could be more than 1 million since April 2023, according to analysis by housing data expert Housemark.
Although housing providers have recorded 186,000 formal complaints since April 2023, Tenant Satisfaction Meas…
Original Research
Housemark
· Original study ↗
Methodology
Estimate derived from Tenant Satisfaction Measures (TSM) data suggesting complaints are five to eight times official recorded figures
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
UK housing residents: 1,000,000 estimated total resident complaints. Source: Housemark (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/uk-housing-true-complaints-estimate-2023
HTML Embed
<blockquote cite="https://lighthousedata.io/data/uk-housing-true-complaints-estimate-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>1,000,000</strong> -- estimated total resident complaints for UK housing residents<br><small>Source: Housemark (2023) · <a href="https://lighthousedata.io/data/uk-housing-true-complaints-estimate-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.