B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

65%

65% -- chatbot irrelevant response perception rate for UK credit cardholders (2023-12)

2023-12  · n=800  · Auriemma Group

65% of UK credit cardholders feel that AI chatbots often provide irrelevant or unhelpful responses.

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Attribution: Auriemma Group View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2023-12
Entity
UK credit cardholders
Sample Size
800
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
55
Freshness
95
Auriemma Group Primary Tier A
https://auriemma.group/category/uk/ ↗
Confidence: 59/100 Vintage: 2023-12 Channel: Common Crawl
Source Article
UK Archives
Original Research
Auriemma Group · Original study ↗

Online survey among 800 adult UK credit cardholders by independent field service provider on behalf of Auriemma; 95% confidence level ±5%

Methodology documented
Industrymarketing
Plain Text
UK credit cardholders: 65% chatbot irrelevant response perception rate. Source: Auriemma Group (2023-12). Via Lighthouse Intelligence -- https://lighthousedata.io/data/uk-cardholders-chatbot-irrelevant-responses
HTML Embed
<blockquote cite="https://lighthousedata.io/data/uk-cardholders-chatbot-irrelevant-responses" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- chatbot irrelevant response perception rate for UK credit cardholders<br><small>Source: Auriemma Group (2023-12) · <a href="https://lighthousedata.io/data/uk-cardholders-chatbot-irrelevant-responses" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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