B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
51%
51% -- consumers worried ai reduces human contact for UK public (2025)
51% of the UK population worry that AI could reduce human contact in public services.
- Original research study is not named
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
51%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
nowben.com
Primary
Tier C
https://nowben.com/servicenows-ai-strategy-faces-the-realities-of-the-public-sector/ ↗
Source Article
ServiceNow’s AI Strategy Faces the Realities of the Public Sector | NowBen
Artificial intelligence (AI) has become a central theme in digital government strategy. But for many public sector organizations, the challenge is no longer whether to adopt AI – it’s how to move beyond pilot projects to real operational change.
At the ServiceNow AI Summit in London, the company mad…
Original Research
nowben.com
· Original study ↗
Methodology
Recent research cited at ServiceNow AI Summit; original study not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
UK public: 51% consumers worried ai reduces human contact. Source: nowben.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/uk-ai-human-contact-concern
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<blockquote cite="https://lighthousedata.io/data/uk-ai-human-contact-concern" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>51%</strong> -- consumers worried ai reduces human contact for UK public<br><small>Source: nowben.com (2025) · <a href="https://lighthousedata.io/data/uk-ai-human-contact-concern" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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