B Evidence Grade B Graded under review Safe to Cite Current

95%

95% -- customer support satisfaction rate for SmartSurvey (2026)

Name: Customer Support Satisfaction Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-11

2026 · SmartSurvey

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Attribution: SmartSurvey View source

Lighthouse Research Team

Last verified: 2026-08-11 · How we verify data →

Source verified Evidence graded

Value

95%

Unit

Percentage

Data Vintage

2026

Entity

SmartSurvey

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

72/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (5)

SmartSurvey Primary Tier C

https://www.smartsurvey.co.uk/enterprise?utm_campaign=Customer Satisfaction Surveys&utm_content=… ↗

Confidence: 44/100 Vintage: 2026 Channel: Deep Crawl

Source Article

Enterprise Survey Software - SmartSurvey

SmartSurvey has transformed our ability to present live insights in all levels of the organisation. Our feedback loop is quicker and more effective. Unify feedback and scale insights across your organisation Do any of these challenges sound familiar? Scattered data everywhere Are you frustrated mana…

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Original Research

SmartSurvey · Original study ↗

Segmentation

Industrymarketing

Cite this stat

Plain Text

SmartSurvey: 95% customer support satisfaction rate. Source: SmartSurvey (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/smartsurvey-support-satisfaction

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<blockquote cite="https://lighthousedata.io/data/smartsurvey-support-satisfaction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- customer support satisfaction rate for SmartSurvey<br><small>Source: SmartSurvey (2026) · <a href="https://lighthousedata.io/data/smartsurvey-support-satisfaction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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