B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
34%
34% -- share of small businesses citing unexpected charges as biggest frustration for small businesses (2025)
34% of small businesses cite unexpected charges as their biggest frustration with payment providers.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
34%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
The Strawhecker Group
Primary
Tier C
https://www.planprophet.com/2025/08/28/tips-for-choosing-the-right-payments-partner/ ↗
Source Article
Tips for Choosing the Right Payments Partner
When you run a business, payments are more than just transactions; they’re the lifeblood of your cash flow, the backbone of your customer experience, and a critical part of your operations. According to a 2024 Deloitte report, businesses that modernize their payment systems see 15–20% faster cash co…
Original Research
The Strawhecker Group
· Original study ↗
Methodology
Survey by The Strawhecker Group, cited secondhand
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
small businesses: 34% share of small businesses citing unexpected charges as biggest frustration. Source: The Strawhecker Group (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/small-business-unexpected-charges-frustration
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<blockquote cite="https://lighthousedata.io/data/small-business-unexpected-charges-frustration" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>34%</strong> -- share of small businesses citing unexpected charges as biggest frustration for small businesses<br><small>Source: The Strawhecker Group (2025) · <a href="https://lighthousedata.io/data/small-business-unexpected-charges-frustration" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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