B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

67%

67% -- consumer skepticism rate for online consumers (2025)

2025  · n=510  · Bizrate Insights

67% of people are skeptical when encountering products with many positive reviews but no negative feedback.

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Attribution: Bizrate Insights View source
Lighthouse Research Team
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Source verified Evidence graded
Value
67%
Unit
Percentage
Data Vintage
2025
Entity
online consumers
Sample Size
510
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Bizrate Insights Primary Tier A
https://staging-cbbf-bizrateinsights.wpcomstaging.com/the-positive-impact-of-negative-reviews/ ↗
Confidence: 57/100 Vintage: 2025 Channel: Deep Crawl
Source Article
The Positive Impact of Negative Reviews - Bizrate Insights
/ resources September 26, 2025 Content Writer, Bizrate Insights Updated 9/25: The following blog is adapted from Bizrate Insights’ past library of white papers and guides that we’ve made publicly available. Enjoy! For a PDF download version of this report: Download Now IntroductionAt some point, an …
Original Research
Bizrate Insights · Original study ↗

Bizrate Insights survey of 510 consumers

Methodology documented
Industrymarketing
Plain Text
online consumers: 67% consumer skepticism rate. Source: Bizrate Insights (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/skeptical-of-products-without-negative-reviews
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<blockquote cite="https://lighthousedata.io/data/skeptical-of-products-without-negative-reviews" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>67%</strong> -- consumer skepticism rate for online consumers<br><small>Source: Bizrate Insights (2025) · <a href="https://lighthousedata.io/data/skeptical-of-products-without-negative-reviews" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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