B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
81%
81% -- customers wanting self service capabilities for Customers (2025)
81% of customers want more self-service capabilities.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
81%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
bluehub.co.uk
Primary
Tier C
https://bluehub.co.uk/top-8-cin7-core-features-that-benefit-wholesalers-e‑commerce-retail-ma… ↗
Source Article
Top 8 Cin7 Core features for wholesalers, e-Commerce and retail – BlueHub
This article explores how Lessn secured over $1M in Pre-Series-A funding to accelerate product innovation, integrations, and cash flow intelligence and why the company is already being compared to Melio after its $3.9B acquisition by Xero. It breaks down what this raise means for Australian business…
Original Research
bluehub.co.uk
· Original study ↗
Methodology
Unattributed survey statistic cited in vendor blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Customers: 81% customers wanting self service capabilities. Source: bluehub.co.uk (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/self-service-return-expectations-81pct
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<blockquote cite="https://lighthousedata.io/data/self-service-return-expectations-81pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>81%</strong> -- customers wanting self service capabilities for Customers<br><small>Source: bluehub.co.uk (2025) · <a href="https://lighthousedata.io/data/self-service-return-expectations-81pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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