B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

29%

29% -- share of self checkout users experiencing issue or delay for self-checkout users (2024)

2024  · n=2,000  · Software Advice

29% of self-checkout users experienced an issue or delay the last time they used the technology.

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Attribution: Software Advice View source
Lighthouse Research Team
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Source verified Evidence graded
Value
29%
Unit
Percentage
Data Vintage
2024
Entity
self-checkout users
Sample Size
2,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Software Advice Primary Tier A
https://digitalmedianet.com/consumers-embrace-retail-automation-reject-restaurant-robot-cooks/ ↗
Confidence: 32/100 Vintage: 2024 Channel: Deep Crawl
Source Article
Consumers Embrace Retail Automation, Reject Restaurant Robot Cooks
Consumers Embrace Retail Automation, Reject Restaurant Robot Cooks Software Advice’s 2024 Automated Customer Experience Survey finds consumers demand speed and technology while shopping yet reject automation at multiple touch points. AUSTIN, Texas–(BUSINESS WIRE)–As rising costs continue to cut into…
Original Research
Software Advice · Original study ↗

Software Advice 2024 Automated Customer Experience Survey

Methodology documented
Industrymarketing
Plain Text
self-checkout users: 29% share of self checkout users experiencing issue or delay. Source: Software Advice (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/self-checkout-issue-rate-2024
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<blockquote cite="https://lighthousedata.io/data/self-checkout-issue-rate-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>29%</strong> -- share of self checkout users experiencing issue or delay for self-checkout users<br><small>Source: Software Advice (2024) · <a href="https://lighthousedata.io/data/self-checkout-issue-rate-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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