B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

15%

15% -- predicted customer churn percentage for current healthy customers (2026)

Name: Predicted Customer Churn Percentage Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-08

2026 · SBI Wayforge™

Usage pattern analysis predicted that 15% of current 'healthy' customers at an evaluated B2B SaaS platform would churn within 12 months.

Case study findings from AI-powered due diligence on a specific B2B SaaS platform target

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Attribution: SBI Wayforge™ View source

Lighthouse Research Team

Last verified: 2026-08-08 · How we verify data →

Source verified Evidence graded

Value

15%

Unit

Percentage

Data Vintage

2026

Entity

current healthy customers

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

66/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (5)

SBI Wayforge™ Primary Tier B

https://sbigrowth.com/insights/blogs/ai-cdd-analysis ↗

Confidence: 51/100 Vintage: 2026 Channel: Common Crawl

Source Article

Data Tells Stories That Management Teams Can't

Also cited by

shopify.com https://www.shopify.com/

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nature.com https://www.nature.com/

2026-08-15

frontiersin.org https://www.frontiersin.org/

2026-08-15

towardsdatascience.com https://towardsdatascience.com/

2026-08-15

Original Research

SBI Wayforge™ · Original study ↗

Methodology

Predicted for the next 12 months using usage pattern analysis.

Segmentation

Industrysaas

Cite this stat

Plain Text

current healthy customers: 15% predicted customer churn percentage. Source: SBI Wayforge™ (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/saas-platform-churn-prediction

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<blockquote cite="https://lighthousedata.io/data/saas-platform-churn-prediction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- predicted customer churn percentage for current healthy customers<br><small>Source: SBI Wayforge™ (2026) · <a href="https://lighthousedata.io/data/saas-platform-churn-prediction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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