B Evidence Grade B Graded under review Safe to Cite Dated

94%

94% -- net retention rate for SaaS businesses (2022)

Name: Net Retention Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-06-13

2022 · n=2,100 · ChartMogul

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Attribution: ChartMogul View source

Lighthouse Research Team

Last verified: 2026-06-22 · How we verify data →

Source verified Evidence graded

Value

94%

Unit

Percentage

Data Vintage

2022

Entity

SaaS businesses

Sample Size

2,100

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

64/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

ChartMogul Primary Tier A

https://chartmogul.com/saas-retention-report/?utm_campaign=organic social&utm_content=240210355&ut… ↗

Confidence: 71/100 Vintage: 2022 Channel: Cc Extraction

Source Article

SaaS Retention Report 2023 | ChartMogul

Executive Summary Welcome to the inaugural ChartMogul SaaS Retention Report. To complete this report, we analyzed, anonymized and aggregated data from over 2,100 SaaS businesses. Four insights stood out in our research: - Companies with best-in-class retention grow at least 1.5-3x faster than their …

Original Research

ChartMogul · Original study ↗

Methodology

Analyzed data from over 2,100 SaaS businesses.

Methodology documented

Segmentation

Channelcommon_crawl

Cite this stat

Plain Text

SaaS businesses: 94% net retention rate. Source: ChartMogul (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/saas-businesses-top-quartile-net-retention-2023

HTML Embed

<blockquote cite="https://lighthousedata.io/data/saas-businesses-top-quartile-net-retention-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>94%</strong> -- net retention rate for SaaS businesses<br><small>Source: ChartMogul (2022) · <a href="https://lighthousedata.io/data/saas-businesses-top-quartile-net-retention-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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