C
Evidence Grade C
Use with Hedging
Current
4.7%
4.7% -- roi for Retail omnichannel customer support (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
4.7%
Unit
Percentage
Data Vintage
2026
Entity
Geography
EMEA
Evidence Quality
C
Moderate quality evidence
Useful directional data with some methodological gaps. Treat as indicative rather than definitive -- corroborate before citing in formal research.
Score breakdown
Extraction
75
Source Trust
50
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Sources (3)
BAOSS
Primary
Tier B
https://www.baoss.es/formas-de-utilizar-big-data-en-la-relacion-con-los-clientes-i/ ↗
Source Article
Formas de utilizar Big Data en la relación con los clientes
Also cited by
2026-08-10
2026-08-13
Original Research
BAOSS
· Original study ↗
Methodology
Anonymized case study from BAOSS
Methodology documented
Segmentation
IndustryRetail
RegionEMEA
Channelmulti-channel
Cite this stat
Suggested hedging: According to limited, single-source data, based on claims without stated methodology, with unverified sample sizes...
Plain Text
Retail omnichannel customer support: 4.7% roi. Source: BAOSS (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retail_omnichannel_roi
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<blockquote cite="https://lighthousedata.io/data/retail_omnichannel_roi" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>4.7%</strong> -- roi for Retail omnichannel customer support<br><small>Source: BAOSS (2026) · <a href="https://lighthousedata.io/data/retail_omnichannel_roi" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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