B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
60%
60% -- share of members in lowest tier for retail tier loyalty programmes (2026)
In most retail tier loyalty programmes, over 60% of members remain in the lowest tier and never move.
- Stated as an approximate threshold ('over 60%')
- Applies to most retail tier programmes
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
theloyaltypeople.global
Primary
Tier C
https://www.theloyaltypeople.global/blog-post/tier-or-no-tier-loyalty-programme ↗
Source Article
Tier or No Tier?
Tier or No Tier?
Tiered loyalty programmes are industry default but should they be? We examine when tiers work, when they alienate members, and what the data says about the Tier Drop Cliff.
- Anouncement
- |
- Anouncement
- |
- Anouncement
March 25, 2026
Insights
Tiered loyalty programmes are indust…
Original Research
theloyaltypeople.global
· Original study ↗
Methodology
Approximate figure ('over 60%') with no named original source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
retail tier loyalty programmes: 60% share of members in lowest tier. Source: theloyaltypeople.global (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retail-tier-members-stuck-lowest-tier
HTML Embed
<blockquote cite="https://lighthousedata.io/data/retail-tier-members-stuck-lowest-tier" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- share of members in lowest tier for retail tier loyalty programmes<br><small>Source: theloyaltypeople.global (2026) · <a href="https://lighthousedata.io/data/retail-tier-members-stuck-lowest-tier" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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