B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

9%

9% -- fraudulent returns rate for US retail returns (2025)

2025  · NRF and Happy Returns

According to the NRF and Happy Returns 2025 Retail Returns Landscape report, 9% of all retail returns are fraudulent.

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Attribution: NRF and Happy Returns View source
Lighthouse Research Team
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Source verified Evidence graded
Value
9%
Unit
Percentage
Data Vintage
2025
Entity
US retail returns
Geography
US
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
NRF and Happy Returns Primary Tier B
https://relinns.com/blogs/common-business-problems-solved-with-joget-workflows ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Joget Use Cases: 24 Workflows Across Healthcare, Insurance, Logistics and Retail
Joget Use Cases: 24 Workflows Across Healthcare, Insurance, Logistics and Retail Date Aug 10, 26 Reading Time 7 Minutes Category Joget Development TL;DR - Joget fits processes with three parts: a structured intake form, a multi-step approval or handoff, and a record of who decided what. All three, n…
Original Research
NRF and Happy Returns · Original study ↗

Cited from NRF and Happy Returns 2025 Retail Returns Landscape report

Methodology documented
IndustryRetail RegionUS Channelcontent
Plain Text
US retail returns: 9% fraudulent returns rate. Source: NRF and Happy Returns (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retail-fraudulent-returns-rate-2025
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<blockquote cite="https://lighthousedata.io/data/retail-fraudulent-returns-rate-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>9%</strong> -- fraudulent returns rate for US retail returns<br><small>Source: NRF and Happy Returns (2025) · <a href="https://lighthousedata.io/data/retail-fraudulent-returns-rate-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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