B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

3%

3% -- customer attrition rate per month for residential cleaning businesses (2025)

2025  · MaidCentral

Many residential cleaning businesses aim to maintain a monthly customer attrition rate below 3%.

  • Target benchmark guidance rather than measured survey finding
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Attribution: MaidCentral View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
3%
Unit
Percentage
Data Vintage
2025
Entity
residential cleaning businesses
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
60
Freshness
95
MaidCentral Primary Tier B
https://maidcentral.com/corekpi/customer-attrition-rate-per-month/ ↗
Confidence: 56/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Customer Attrition Rate Per Month - MaidCentral
Core KPI Customer Attrition Rate Per Month The Customer Attrition Rate Per Month KPI measures the percentage of recurring customers your business loses in a given month. This KPI is one of the clearest indicators of customer satisfaction and long-term stability because even small monthly losses comp…
Original Research
MaidCentral · Original study ↗

Vendor-published KPI benchmark guidance; no named survey or methodology stated

Methodology documented
Industryreal_estate
Plain Text
residential cleaning businesses: 3% customer attrition rate per month. Source: MaidCentral (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/residential-cleaning-monthly-attrition-benchmark
HTML Embed
<blockquote cite="https://lighthousedata.io/data/residential-cleaning-monthly-attrition-benchmark" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>3%</strong> -- customer attrition rate per month for residential cleaning businesses<br><small>Source: MaidCentral (2025) · <a href="https://lighthousedata.io/data/residential-cleaning-monthly-attrition-benchmark" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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