B Evidence Grade B Graded under review Safe to Cite Recent

57%

57% -- consumer rating threshold refusal rate for Consumers (2025)

2025  · b12.io

57% of consumers refuse to engage with a business unless it has at least a 4-star rating.

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Attribution: b12.io View source
Lighthouse Research Team
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Source verified Evidence graded
Value
57%
Unit
Percentage
Data Vintage
2025
Entity
Consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source Article
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Original Research
b12.io · Original study ↗

Unsourced statistic cited in B12 blog article

Methodology documented
Industrymarketing
Plain Text
Consumers: 57% consumer rating threshold refusal rate. Source: b12.io (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/refuse-below-4-star-rating
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<blockquote cite="https://lighthousedata.io/data/refuse-below-4-star-rating" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57%</strong> -- consumer rating threshold refusal rate for Consumers<br><small>Source: b12.io (2025) · <a href="https://lighthousedata.io/data/refuse-below-4-star-rating" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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