B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

2% -- calls reviewed by qa teams for traditional QA teams (2025)

Name: Calls Reviewed By Qa Teams Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-29

2025 · CallCriteria

Traditional QA teams typically review only 2% of calls.

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Attribution: CallCriteria View source

Lighthouse Research Team

Last verified: 2026-09-29 · How we verify data →

Source verified Evidence graded

Value

Unit

Percentage

Data Vintage

2025

Entity

traditional QA teams

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

CallCriteria Primary Tier C

https://outscale.ai/2025/07/11/how-ai-sales-coaching-works/ ↗

Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl

Source Article

How AI sales coaching works

Table of contents - How AI sales coaching works: Insights for sales leaders - Conversation intelligence: Enhancing rep-customer interactions - Real-time transcription, coaching, and scoring - CRM integration: fueling data-driven coaching - Role-play simulations and personalized practice sessions - F…

Original Research

CallCriteria · Original study ↗

Methodology

CallCriteria blog; secondary citation

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

traditional QA teams: 2% calls reviewed by qa teams. Source: CallCriteria (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/qa-call-review-percentage

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<blockquote cite="https://lighthousedata.io/data/qa-call-review-percentage" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>2%</strong> -- calls reviewed by qa teams for traditional QA teams<br><small>Source: CallCriteria (2025) · <a href="https://lighthousedata.io/data/qa-call-review-percentage" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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