B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
20%
20% -- operational efficiency improvement for Princess Cruises (2021)
Princess Cruises achieved a 20% improvement in operational efficiency/budget and customer satisfaction.
- The 20% improvement figure applies jointly or concurrently to operational efficiency/budget and customer satisfaction as described in a conference keynote summary.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
execsintheknow.com
Primary
Tier C
https://execsintheknow.com/2021-customerconnect-login-in/ ↗
Source Article
2021 CustomerCONNECT - LOGIN IN
Welcome To CustomerCONNECT
People. Process. Technology.
People. Process. Technology.
ACCESS THE EVENT
THE FOLLOWING LINK IS NOW LIVE
Once on the event site, you will be prompted to validate your registration using your email address – the same email you used during registration.
Accessing the Event …
Original Research
execsintheknow.com
· Original study ↗
Methodology
Case study presented at 2021 CustomerCONNECT event; single-company result leveraging Harpin and Salesforce tools
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Princess Cruises: 20% operational efficiency improvement. Source: execsintheknow.com (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/princess-cruises-operational-efficiency-improvement-2021
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<blockquote cite="https://lighthousedata.io/data/princess-cruises-operational-efficiency-improvement-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- operational efficiency improvement for Princess Cruises<br><small>Source: execsintheknow.com (2021) · <a href="https://lighthousedata.io/data/princess-cruises-operational-efficiency-improvement-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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