B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

91%

91% -- consumers more likely to use business with positive reviews for consumers evaluating local businesses (2025)

2025  · BrightLocal

91% of consumers say positive reviews make them more likely to use a business.

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Attribution: BrightLocal View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
91%
Unit
Percentage
Data Vintage
2025
Entity
consumers evaluating local businesses
Geography
North America
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
BrightLocal Primary Tier C
https://www.secondlifecareers.com/post/boost-your-local-business-visibility-with-google-business-and… ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Boost Your Local Business Visibility with Google Business and Google Search
Boost Your Local Business Visibility with Google Business and Google Search In today’s digital age, a strong online presence is essential for businesses, particularly those focused on serving local communities. Google My Business (GMB) and Google Search are two of the most powerful tools that can en…
Original Research
BrightLocal · Original study ↗

Cited from BrightLocal research

Methodology documented
IndustryRetail RegionNorth America RoleAll marketers Channelmulti-channel
Plain Text
consumers evaluating local businesses: 91% consumers more likely to use business with positive reviews. Source: BrightLocal (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/positive-reviews-influence-91pct
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<blockquote cite="https://lighthousedata.io/data/positive-reviews-influence-91pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>91%</strong> -- consumers more likely to use business with positive reviews for consumers evaluating local businesses<br><small>Source: BrightLocal (2025) · <a href="https://lighthousedata.io/data/positive-reviews-influence-91pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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