B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
94%
94% -- policyholders rating settlement speed as top loyalty driver for insurance policyholders (2026)
94 percent of insurance policyholders consider the speed of settlement to be the most important contributor to long-term customer loyalty.
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
94%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Accenture
Primary
Tier B
https://vcasoftware.com/how-to-speed-up-insurance-claim/ ↗
Source Article
How to Speed Up Insurance Claims Without Sacrificing Accuracy (2026)
Knowing how to speed up insurance claim processing is a priority for every insurer. Faster claims reduce customer frustration, lower operating costs, and improve trust. Yet speed alone does not solve claims problems. When claims move quickly without structure, errors increase, leakage grows, and dis…
Original Research
Accenture
· Original study ↗
Methodology
Accenture survey cited by VCA Software
Methodology documented
Segmentation
Industryfinance
Cite this stat
Plain Text
insurance policyholders: 94% policyholders rating settlement speed as top loyalty driver. Source: Accenture (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/policyholders-settlement-speed-loyalty
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<blockquote cite="https://lighthousedata.io/data/policyholders-settlement-speed-loyalty" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>94%</strong> -- policyholders rating settlement speed as top loyalty driver for insurance policyholders<br><small>Source: Accenture (2026) · <a href="https://lighthousedata.io/data/policyholders-settlement-speed-loyalty" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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