B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
$8,700,000,000
$8,700,000,000 -- sector revenues for Philippine contact center sector (2012)
The Philippine contact center sector generated US$8.7 billion in revenues in 2012.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
$8,700,000,000
Unit
Currency Usd
Data Vintage
2012
Entity
Geography
APAC
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
Contact Center Association of the Philippines
Primary
Tier A
https://www.teamasia.com/philippine-bpm-industry-grew-19-2012-adds-137000-jobs/ ↗
Source Article
Philippine IT-BPM industry grew 19% in 2012, adds over 137,000 jobs - TeamAsia
Industry remains on track to hit 2016 targets of 1.3 million employees and US$25 billion in revenues
(Cebu, Philippines, June 4, 2013) — The Philippine information technology and business process management (IT-BPM) industry employed 776,794 at the end of 2012, adding 137,066 net new jobs. Employmen…
Original Research
Contact Center Association of the Philippines
· Original study ↗
Methodology
CCAP-reported revenue figures for customer relations management sector
Methodology documented
Segmentation
IndustryBPO/Contact Center
RegionAPAC
Cite this stat
Plain Text
Philippine contact center sector: $8,700,000,000 sector revenues. Source: Contact Center Association of the Philippines (2012). Via Lighthouse Intelligence -- https://lighthousedata.io/data/philippine-contact-center-revenues-2012
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<blockquote cite="https://lighthousedata.io/data/philippine-contact-center-revenues-2012" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>$8,700,000,000</strong> -- sector revenues for Philippine contact center sector<br><small>Source: Contact Center Association of the Philippines (2012) · <a href="https://lighthousedata.io/data/philippine-contact-center-revenues-2012" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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