B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

80%

80% -- features with low user engagement for SaaS product features (2026)

Name: Features With Low User Engagement Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-28

2026 · gainhq.com

Almost 80% of SaaS features receive low user engagement.

Attributed to Pendo data without a specific study year or sample size.

Cite this stat Share How we verify

Attribution: gainhq.com View source

Lighthouse Research Team

Last verified: 2026-09-28 · How we verify data →

Source verified Evidence graded

Value

80%

Unit

Percentage

Data Vintage

2026

Entity

SaaS product features

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

gainhq.com Primary Tier C

https://gainhq.com/blog/saas-customer-retention/ ↗

Confidence: 48/100 Vintage: 2026 Channel: Deep Crawl

Source Article

SaaS Customer Retention Strategies For Long-Term Growth - GainHQ

The Complete Guide To SaaS Customer Retention Success by Daniel Wright | May 14, 2026 | SaaS Table of Contents - What Is SaaS Customer Retention - Key SaaS Customer Retention Metrics Every Business Must Track - Common Reasons SaaS Customers Churn And How To Prevent It - Customer Onboarding Strategie…

Original Research

gainhq.com · Original study ↗

Methodology

Pendo data cited

Methodology documented

Segmentation

Industrysaas

Cite this stat

Plain Text

SaaS product features: 80% features with low user engagement. Source: gainhq.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/pendo-low-engagement-features

HTML Embed

<blockquote cite="https://lighthousedata.io/data/pendo-low-engagement-features" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- features with low user engagement for SaaS product features<br><small>Source: gainhq.com (2026) · <a href="https://lighthousedata.io/data/pendo-low-engagement-features" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

Share on X Share on LinkedIn

Use this data in your work

Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.

Copy citation Explore similar stats →