B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
58%
58% -- patient churn reason indifference share for healthcare offices (multi-discipline patient survey) (2026)
58% of patients who leave healthcare offices do so because they are displeased with an attitude of indifference on the part of the staff or doctor.
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
58%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
30
Freshness
95
Source
Unattributed consumer research survey (cited by Strategic DC)
Primary
Tier C
http://www.strategicdc.com/the-power-of-reciprocity-the-price-of-indifference-in-the-chiropractic-of… ↗
Source Article
Most Popular
Original Research
Unattributed consumer research survey (cited by Strategic DC)
· Original study ↗
Methodology
Survey polling healthcare offices of different disciplines on reasons patients leave; breakdown: 1% die, 5% move away, 6% financial concerns, 14% unhappy with service, 16% lack of convenience, 58% indifference
Methodology documented
Segmentation
Industryhealthcare
Cite this stat
Plain Text
healthcare offices (multi-discipline patient survey): 58% patient churn reason indifference share. Source: Unattributed consumer research survey (cited by Strategic DC) (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/patients-leave-indifference-survey
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<blockquote cite="https://lighthousedata.io/data/patients-leave-indifference-survey" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>58%</strong> -- patient churn reason indifference share for healthcare offices (multi-discipline patient survey)<br><small>Source: Unattributed consumer research survey (cited by Strategic DC) (2026) · <a href="https://lighthousedata.io/data/patients-leave-indifference-survey" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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