B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
67%
67% -- patient switching rate on unanswered call for patients of medical practices (2026)
67% of patients call a competitor when a medical practice does not answer their phone call.
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
67%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Patient10x
Primary
Tier C
https://www.voxyhealth.ai/blog/best-ai-medical-receptionists/ ↗
Source Article
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Original Research
Patient10x
· Original study ↗
Methodology
Cited from Patient10x via vendor blog
Methodology documented
Segmentation
IndustryHealthcare
Channelcontent
Cite this stat
Plain Text
patients of medical practices: 67% patient switching rate on unanswered call. Source: Patient10x (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/patients-call-competitor-unanswered
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<blockquote cite="https://lighthousedata.io/data/patients-call-competitor-unanswered" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>67%</strong> -- patient switching rate on unanswered call for patients of medical practices<br><small>Source: Patient10x (2026) · <a href="https://lighthousedata.io/data/patients-call-competitor-unanswered" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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