B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
41%
41% -- after hours call share for healthcare patient calls (2026)
Around 41% of patient calls occur outside standard business hours entirely.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
41%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AgentZap
Primary
Tier C
https://www.ameridial.com/blog/urgent-care-call-center-outsourcing/ ↗
Source Article
Urgent Care Growth Is Outpacing Front
Original Research
AgentZap
· Original study ↗
Methodology
Cited from AgentZap
Methodology documented
Segmentation
Industryhealthcare
Cite this stat
Plain Text
healthcare patient calls: 41% after hours call share. Source: AgentZap (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/patient-calls-after-hours-41
HTML Embed
<blockquote cite="https://lighthousedata.io/data/patient-calls-after-hours-41" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>41%</strong> -- after hours call share for healthcare patient calls<br><small>Source: AgentZap (2026) · <a href="https://lighthousedata.io/data/patient-calls-after-hours-41" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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