B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
21%
21% -- average field consultant span of control increase for franchisors (2025)
The pandemic increased the average field consultant span of control among franchisors by 21%, reaching approximately 34 units per consultant.
- Attributed specifically to the impact of the pandemic
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
21%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
FranConnect
Primary
Tier B
https://revscale.com/blog/franchise-support-breaks-50-to-100-units ↗
Source Article
Franchise Support: Surviving 50 to 100 Units | Revscale
Why Franchise Support Breaks Between 50 and 100 Units
A franchisor with 48 locations runs a support model that works. Three field consultants, each covering 16 units, know every operator by name. Problems surface on monthly calls, get solved during visits, and rarely escalate. Then the brand sells 2…
Original Research
FranConnect
· Original study ↗
Methodology
FranConnect data cited by Revscale; pandemic-era increase to ~34 units per consultant
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
franchisors: 21% average field consultant span of control increase. Source: FranConnect (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/pandemic-span-of-control-increase-21
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<blockquote cite="https://lighthousedata.io/data/pandemic-span-of-control-increase-21" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>21%</strong> -- average field consultant span of control increase for franchisors<br><small>Source: FranConnect (2025) · <a href="https://lighthousedata.io/data/pandemic-span-of-control-increase-21" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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