B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
70%
70% -- share underestimating user adoption costs for organizations implementing software (2025)
70% of organizations underestimate the costs related to user adoption.
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
70%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
smartthoughts.net
Primary
Tier C
https://www.smartthoughts.net/post/hidden-ams-costs-transaction-fees-add-ons-integration ↗
Source Article
Hidden AMS Costs Most Vendors Won't Discuss Until After You Sign | SmartThoughts
Hidden AMS Costs Most Vendors Won't Discuss Until After You Sign
A Midwest professional association budgeted $85,000 for its AMS implementation. Eighteen months later, they'd spent $142,000—and their finance committee wanted answers.
The vendor hadn't lied. Every additional charge was technically di…
Original Research
smartthoughts.net
· Original study ↗
Methodology
Cited as 'research found' without named source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
organizations implementing software: 70% share underestimating user adoption costs. Source: smartthoughts.net (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/organizations-underestimate-user-adoption-costs
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<blockquote cite="https://lighthousedata.io/data/organizations-underestimate-user-adoption-costs" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>70%</strong> -- share underestimating user adoption costs for organizations implementing software<br><small>Source: smartthoughts.net (2025) · <a href="https://lighthousedata.io/data/organizations-underestimate-user-adoption-costs" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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