B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
88%
88% -- consumer retention after bad ux for online consumers (2026)
88% of online consumers are less likely to return to a website following a single poor experience.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
88%
Unit
Percentage
Data Vintage
2026
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
dnadigitalmarketing.com
Primary
Tier C
https://dnadigitalmarketing.com/web-developers-near-me-finding-a-partner-for-your-digital-growth/ ↗
Source Article
Web Developers Near Me: Finding a Partner for Your Digital Growth
Your website is either the primary engine of your evolution or a silent drain on your capital. Most business owners spend 40 plus hours searching for web developers near me only to end up with a static page that fails to convert a single visitor. It’s exhausting to decode technical noise like SEO, A…
Original Research
dnadigitalmarketing.com
· Original study ↗
Methodology
Widely cited industry statistic, no original source cited in article
Methodology documented
Segmentation
IndustryRetail
RegionGlobal
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
online consumers: 88% consumer retention after bad ux. Source: dnadigitalmarketing.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/online-consumers-return-after-bad-experience
HTML Embed
<blockquote cite="https://lighthousedata.io/data/online-consumers-return-after-bad-experience" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>88%</strong> -- consumer retention after bad ux for online consumers<br><small>Source: dnadigitalmarketing.com (2026) · <a href="https://lighthousedata.io/data/online-consumers-return-after-bad-experience" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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