B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
31%
31% -- consumers would switch provider for online booking for service consumers (2026)
31% of people would choose a new service provider if they offered online booking.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
31%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
apptoto.com
Primary
Tier C
https://www.apptoto.com/industries/counseling ↗
Source Article
Counseling Scheduling Software
Original Research
apptoto.com
· Original study ↗
Methodology
Consumer survey cited on vendor marketing page; original study not identified
Methodology documented
Segmentation
IndustryHealthcare
Cite this stat
Plain Text
service consumers: 31% consumers would switch provider for online booking. Source: apptoto.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/online-booking-provider-switch-31pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/online-booking-provider-switch-31pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31%</strong> -- consumers would switch provider for online booking for service consumers<br><small>Source: apptoto.com (2026) · <a href="https://lighthousedata.io/data/online-booking-provider-switch-31pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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