B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

22%

22% -- share preferring online banking laptop pc for US bank customers (2025-11)

2025-11  · American Bankers Association and Morning Consult

22% of US bank customers named online banking via laptop or PC as their top option for managing accounts in November 2025.

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Attribution: American Bankers Association and Morning Consult View source
Lighthouse Research Team
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Source verified Evidence graded
Value
22%
Unit
Percentage
Data Vintage
2025-11
Entity
US bank customers
Geography
US
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
American Bankers Association and Morning Consult Primary Tier B
https://guutit.com/the-statement-is-the-new-battleground/innovation/ ↗
Confidence: 28/100 Vintage: 2025-11 Channel: Deep Crawl
Source Article
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How GUUT InfoStatements give small and midsize banks a practical way to compete with neobanks. Small and midsize banks do not need to become neobanks to compete with them. They need to make the customer relationship feel modern, immediate, useful, and trusted. The monthly statement is one of the bes…
Original Research
American Bankers Association and Morning Consult · Original study ↗

ABA and Morning Consult national survey

Methodology documented
IndustryFinTech RegionUS
Plain Text
US bank customers: 22% share preferring online banking laptop pc. Source: American Bankers Association and Morning Consult (2025-11). Via Lighthouse Intelligence -- https://lighthousedata.io/data/online-banking-channel-preference-2025
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<blockquote cite="https://lighthousedata.io/data/online-banking-channel-preference-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>22%</strong> -- share preferring online banking laptop pc for US bank customers<br><small>Source: American Bankers Association and Morning Consult (2025-11) · <a href="https://lighthousedata.io/data/online-banking-channel-preference-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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