B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
80
80 -- net promoter score for OneDigital East (2025)
OneDigital East has maintained an average Net Promoter Score (NPS) of 80 since launching its Voice of the Customer program.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
80
Unit
Score
Data Vintage
2025
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
OneDigital
Primary
Tier A
https://www.onedigital.com/en-US/articles/onedigital-east-net-promoter-score-is-80/ ↗
Source Article
OneDigital East Net Promoter Score is 80
OneDigital East Net Promoter Score is 80
Author
At OneDigital, we believe that our commitment to customer service is a key driver of our success.
Since launching our Voice of the Customer program, we have maintained an average net promoter score (NPS) of 80 (-100 to +100) across the East region comp…
Original Research
OneDigital
· Original study ↗
Methodology
Surveys conducted following benefits renewal process and mid-year strategy meeting.
Methodology documented
Segmentation
IndustryMedia
RegionUS
RoleAll marketers
Cite this stat
Plain Text
OneDigital East: 80 net promoter score. Source: OneDigital (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/onedigital-east-nps-score
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<blockquote cite="https://lighthousedata.io/data/onedigital-east-nps-score" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80</strong> -- net promoter score for OneDigital East<br><small>Source: OneDigital (2025) · <a href="https://lighthousedata.io/data/onedigital-east-nps-score" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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