B
Evidence Grade B
Graded
under review
Safe to Cite
Current
42%
42% -- share of one star reviews mentioning poor communication for law firms (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
42%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
1,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Hona
Primary
Tier C
https://arraydigital.com/managing-partners-podcast/next-level-client-communication/ ↗
Source Article
Transform Your Law Firm with Next
Original Research
Hona
· Original study ↗
Methodology
Hona analysis of 1,000 one-star law firm reviews
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
law firms: 42% share of one star reviews mentioning poor communication. Source: Hona (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/one-star-reviews-poor-communication
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<blockquote cite="https://lighthousedata.io/data/one-star-reviews-poor-communication" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>42%</strong> -- share of one star reviews mentioning poor communication for law firms<br><small>Source: Hona (2026) · <a href="https://lighthousedata.io/data/one-star-reviews-poor-communication" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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