B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
5%
5% -- revenue increase from one star rating improvement for local service businesses (2025)
A one-star improvement in online business rating can increase revenue by 5% to 9%.
- Reported as a range of 5–9%
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
5%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
thesurgepoint.com
Primary
Tier C
https://www.thesurgepoint.com/blogs/hvac-reputation-management ↗
Source Article
HVAC Reputation Management: 11 Tips on How to Stand Out Online
HVAC Reputation Management: 11 Tips on How to Stand Out Online
Maybe you’ve noticed a dip in calls even though your team’s been knocking jobs out of the park. Or a customer mentioned a negative review you didn’t even know existed. You might’ve Googled your own business only to find outdated info or …
Original Research
thesurgepoint.com
· Original study ↗
Methodology
Range 5-9%, midpoint 7% used
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
local service businesses: 5% revenue increase from one star rating improvement. Source: thesurgepoint.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/one-star-rating-improvement-revenue-5-9
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<blockquote cite="https://lighthousedata.io/data/one-star-rating-improvement-revenue-5-9" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>5%</strong> -- revenue increase from one star rating improvement for local service businesses<br><small>Source: thesurgepoint.com (2025) · <a href="https://lighthousedata.io/data/one-star-rating-improvement-revenue-5-9" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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