B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
9%
9% -- revenue loss rate for businesses on review platforms (2025)
A one-star drop on review platforms can lead to a revenue loss of up to 9%.
- Attributed generally to studies without specific citation details
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
9%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
thesurgepoint.com
Primary
Tier C
https://www.thesurgepoint.com/blogs/how-to-handle-negative-med-spa-reviews ↗
Source Article
How to Handle Negative Med Spa Reviews in 8 Simple Ways
How to Handle Negative Med Spa Reviews in 8 Simple Ways
One bad review can feel like it’s undoing all the hard work you’ve put into your med spa.
Whether it was fair or not, it sticks — and it leaves you wondering how many potential clients might second-guess you because of it. You’re not wrong to b…
Original Research
thesurgepoint.com
· Original study ↗
Methodology
Cited as 'studies show' without named source; commonly attributed to Harvard Business School research on Yelp ratings
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
businesses on review platforms: 9% revenue loss rate. Source: thesurgepoint.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/one-star-drop-revenue-loss-9-percent
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<blockquote cite="https://lighthousedata.io/data/one-star-drop-revenue-loss-9-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>9%</strong> -- revenue loss rate for businesses on review platforms<br><small>Source: thesurgepoint.com (2025) · <a href="https://lighthousedata.io/data/one-star-drop-revenue-loss-9-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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