B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

0.02x

0.02x -- customer complaints per 1000 customers for O2 (2026)

2026  · Ofcom

O2 received a quarterly average of 0.02 complaints per 1,000 customers according to Ofcom.

  • Provider must generate more than 30 complaints a month to be included in the report
Cite this stat Share How we verify
Attribution: Ofcom View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
0.02x
Unit
Ratio
Data Vintage
2026
Entity
O2
Geography
UK
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Ofcom Primary Tier A
https://allaboutwindowsphone.com/flow/item/15861_Ofcom_Publish_Customer_Complai.php ↗
Confidence: 57/100 Vintage: 2026 Channel: Common Crawl
Source Article
Ofcom Publish Customer Complaints Figures
Original Research
Ofcom · Original study ↗

Ofcom quarterly complaints data

Methodology documented
IndustryTelecommunications Company SizeEnterprise RegionUK
Plain Text
O2: 0.02x customer complaints per 1000 customers. Source: Ofcom (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ofcom-o2-complaints-per-1000-customers
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ofcom-o2-complaints-per-1000-customers" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>0.02x</strong> -- customer complaints per 1000 customers for O2<br><small>Source: Ofcom (2026) · <a href="https://lighthousedata.io/data/ofcom-o2-complaints-per-1000-customers" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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