B
Evidence Grade B
Safe to Cite
Dated
85%
85% -- customer satisfaction increase for Customers using Nuance's digital engagement solutions (2022)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
85%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
80
Source Trust
50
Citation Chain
50
Independence
30
Methodology
20
Freshness
50
Source
Microsoft
Primary
Tier B
https://blogs.microsoft.com/blog/2022/03/04/microsoft-nuance-better-together-to-transform-business-a… ↗
Source Article
Microsoft + Nuance: Better together to transform business and healthcare outcomes with AI - The Official Microsoft Blog
The promise of technology to advance and meaningfully improve people’s lives has never been greater. That is why we are incredibly excited that Microsoft + Nuance have joined forces as one organization. As a pioneer in conversational AI and ambient intelligence, Nuance combines the power of cutting-…
Original Research
Microsoft
· Original study ↗
Methodology
Increase in customer satisfaction using Nuance's digital engagement solutions.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Customers using Nuance's digital engagement solutions: 85% customer satisfaction increase. Source: Microsoft (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/nuance-increase-customer-satisfaction
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<blockquote cite="https://lighthousedata.io/data/nuance-increase-customer-satisfaction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85%</strong> -- customer satisfaction increase for Customers using Nuance's digital engagement solutions<br><small>Source: Microsoft (2022) · <a href="https://lighthousedata.io/data/nuance-increase-customer-satisfaction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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