B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
46%
46% -- share of companies outsourcing it for internal skills gap for companies outsourcing IT functions (2025)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
46%
Unit
Percentage
Data Vintage
2025
Entity
Geography
APAC
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
National Outsourcing Association
Primary
Tier C
https://outsource-philippines.com/outsourcing-technical-support-benefits/ ↗
Source Article
Unlocking the Benefits of Outsourcing Technical Support
Technical support is a critical component of any business, but managing it in-house can be challenging and costly. What is outsourcing technical support? It’s a strategic decision that can transform your customer service operations.
At Outsource Philippines, we’ve seen firsthand how outsourcing tech…
Original Research
National Outsourcing Association
· Original study ↗
Methodology
National Outsourcing Association cited by blog
Methodology documented
Segmentation
IndustryB2B
Company SizeMid-market
RegionAPAC
Cite this stat
Plain Text
companies outsourcing IT functions: 46% share of companies outsourcing it for internal skills gap. Source: National Outsourcing Association (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/noa-46-percent-outsource-skills-access
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<blockquote cite="https://lighthousedata.io/data/noa-46-percent-outsource-skills-access" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>46%</strong> -- share of companies outsourcing it for internal skills gap for companies outsourcing IT functions<br><small>Source: National Outsourcing Association (2025) · <a href="https://lighthousedata.io/data/noa-46-percent-outsource-skills-access" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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