B Evidence Grade B Safe to Cite Dated

79 -- customer satisfaction index score for Netflix (US) (2020)

Name: Customer Satisfaction Index Score Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-22

2020 · Statista

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Attribution: Statista View source

Lighthouse Research Team

Last verified: 2026-08-22 · How we verify data →

Source verified Evidence graded

Value

Unit

Score

Data Vintage

2020

Entity

Netflix (US)

Geography

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Statista Primary Tier A

http://www.statista.com/topics/842/netflix/ ↗

Confidence: 73/100 Vintage: 2020 Channel: Common Crawl

Source Article

Topic: Netflix

Original Research

Statista · Original study ↗

Methodology

Company earnings report

Segmentation

IndustryMedia Company SizeEnterprise RegionUS

Cite this stat

Plain Text

Netflix (US): 79 customer satisfaction index score. Source: Statista (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/netflix-us-customer-satisfaction-2020

HTML Embed

<blockquote cite="https://lighthousedata.io/data/netflix-us-customer-satisfaction-2020" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>79</strong> -- customer satisfaction index score for Netflix (US)<br><small>Source: Statista (2020) · <a href="https://lighthousedata.io/data/netflix-us-customer-satisfaction-2020" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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