B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
80%
80% -- share of total costs spent on labor for MSPs (2025-10)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2025-10
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
Omdia
Primary
Tier B
https://www.alternativepayments.io/resources/msp-billing-automation-how-connectwise-kaseya-and-syncr… ↗
Source Article
MSP Billing Automation: How ConnectWise, Kaseya, and Syncro Users Automate Invoice Collection
Original Research
Omdia
· Original study ↗
Methodology
Omdia MSP market analysis; estimate attributed to Syncro CEO Michael George
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
MSPs: 80% share of total costs spent on labor. Source: Omdia (2025-10). Via Lighthouse Intelligence -- https://lighthousedata.io/data/msp-labor-cost-share-omdia-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/msp-labor-cost-share-omdia-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- share of total costs spent on labor for MSPs<br><small>Source: Omdia (2025-10) · <a href="https://lighthousedata.io/data/msp-labor-cost-share-omdia-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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