B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

60%

60% -- share of missed calls that are potential orders or reservations for US restaurants (2026)

2026  · Washington Hospitality Association

About 60% of missed calls to US restaurants are potential orders or reservation requests.

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Attribution: Washington Hospitality Association View source
Lighthouse Research Team
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Source verified Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2026
Entity
US restaurants
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Washington Hospitality Association Primary Tier C
https://solvea.cx/blog/front-desk-operations ↗
Confidence: 48/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Front Desk Operations: Complete Guide for Small Business (2026)
Your front desk is the operational center of your business. Every client interaction starts and ends there — the first phone call, the appointment booking, the check-in greeting, the checkout, and the rebooking. If your front desk operations are disorganized, clients feel it. If they run smoothly, c…
Original Research
Washington Hospitality Association · Original study ↗

Industry analysis cited by Washington Hospitality Association, as reported in Solvea blog

Methodology documented
Industrymarketing
Plain Text
US restaurants: 60% share of missed calls that are potential orders or reservations. Source: Washington Hospitality Association (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/missed-calls-potential-orders-share
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<blockquote cite="https://lighthousedata.io/data/missed-calls-potential-orders-share" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- share of missed calls that are potential orders or reservations for US restaurants<br><small>Source: Washington Hospitality Association (2026) · <a href="https://lighthousedata.io/data/missed-calls-potential-orders-share" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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