B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
21%
21% -- share of missed callers immediately calling another business for US consumers (2025)
21% of callers who do not get through to a business immediately call another business.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
21%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
1,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
CallRail
Primary
Tier B
https://www.beside.com/blog/missed-calls-cost-small-business ↗
Source Article
What Missed Calls Really Cost a Small Business
Original Research
CallRail
· Original study ↗
Methodology
CallRail survey of 1,000 US consumers
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US consumers: 21% share of missed callers immediately calling another business. Source: CallRail (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/missed-callers-call-competitor-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/missed-callers-call-competitor-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>21%</strong> -- share of missed callers immediately calling another business for US consumers<br><small>Source: CallRail (2025) · <a href="https://lighthousedata.io/data/missed-callers-call-competitor-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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