B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

66%

66% -- adoption rate self service tools for Medical practices (2022)

Name: Adoption Rate Self Service Tools Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-06

2022 · n=494 · MGMA

66% of medical practices added or improved patient self-service tools in the past year.

Self-reported via MGMA Stat poll

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Attribution: MGMA View source

Lighthouse Research Team

Last verified: 2026-08-06 · How we verify data →

Source verified Evidence graded

Value

66%

Unit

Percentage

Data Vintage

2022

Entity

Medical practices

Sample Size

494

Geography

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

MGMA Primary Tier A

https://mgma.com/data/data-stories/amid-staffing-shortages,-it’s-time-to-help-patient?utm_so… ↗

Confidence: 66/100 Vintage: 2022 Channel: Common Crawl

Source Article

Amid staffing shortages, it’s time to help patients help themselves via self-service tools

Creating and sustaining a welcoming environment for patients during the COVID-19 pandemic was just the start. With the resulting staffing shortages for healthcare organizations, ensuring that patients can easily get an appointment when provider schedules get strained became a tall task. As detailed …

Original Research

MGMA · Original study ↗

Methodology

Respondents to the MGMA Stat poll

Segmentation

IndustryHealthcare Company SizeSMB RegionUS

Cite this stat

Plain Text

Medical practices: 66% adoption rate self service tools. Source: MGMA (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/mgma_2022_self_service_tools

HTML Embed

<blockquote cite="https://lighthousedata.io/data/mgma_2022_self_service_tools" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>66%</strong> -- adoption rate self service tools for Medical practices<br><small>Source: MGMA (2022) · <a href="https://lighthousedata.io/data/mgma_2022_self_service_tools" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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