B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

50%

50% -- consumer satisfaction increase for organizations implementing social technology (2015)

2015  · McKinsey

Implementing social technology and developing network infrastructure in an organization results in a 50% increase in consumer satisfaction.

  • Secondary citation of McKinsey research without primary methodology or sample details
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Lighthouse Research Team
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Source verified Evidence graded
Value
50%
Unit
Percentage
Data Vintage
2015
Entity
organizations implementing social technology
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
McKinsey Primary Tier C
https://www.infilon.com/blog/social-media-the-next-step-business-revolution/ ↗
Confidence: 23/100 Vintage: 2015 Channel: Deep Crawl
Source Article
Social Media: The next step business revolution | Infilon
Ever heard a company state, “we do not use social media?” They are either lying or are tribal crowds from the jungle to oversee the powerful change social media has brought for businesses. Social media networks today are the answer to supreme integrated marketing. Optimizing these sites, formulating…
Original Research
McKinsey · Original study ↗

McKinsey research cited in blog; original methodology not stated

Methodology documented
Industrymarketing
Plain Text
organizations implementing social technology: 50% consumer satisfaction increase. Source: McKinsey (2015). Via Lighthouse Intelligence -- https://lighthousedata.io/data/mckinsey-social-tech-consumer-satisfaction-50pct
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<blockquote cite="https://lighthousedata.io/data/mckinsey-social-tech-consumer-satisfaction-50pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- consumer satisfaction increase for organizations implementing social technology<br><small>Source: McKinsey (2015) · <a href="https://lighthousedata.io/data/mckinsey-social-tech-consumer-satisfaction-50pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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